Digital Transformation: The Role of RPA
Digital Transformation has been one of the major drivers of development in the modern economy. Companies implementing automation have gained significant advantages and an advantage over their rivals, allowing them to reduce costs and create innovative solutions to problems. Since companies digitally digitalize systems and procedures to increase productivity, creativity and benefits, many people are looking to the future, thinking what will be the driver of development in the coming years.
When it comes to Digital Transformation, it is believed that employees or human workers play an important role in the organization. But as we are just coming out of the epidemic, it is seen that organizations in which human workers teamed up with a software process bot or machine workforce called robotic process automation were able to automate critical activities and accelerate ensured increased processing and overall productivity. This strategy of human employees working with software bots will lead the future and organizations that are able to achieve this fantastic combination will be winners in their near future in their objective enterprise digital transformation.
Under Digital Transformation, companies that help in preparing digital transformation strategies and implement it to increase their performance through Digital Technologies. Digital Transformation Consultants analyzes both to strengthen the short-term performance of the company’s technical infrastructure, processes, people and organization analysis and maintain durable long-term improvement.
RPA Statistical Snapshots
Here is a look at seven figures describing the terrible growth of the RPA industry.
State 1: Two-third of shared service leaders plan to automate 60% of processes within their organization.
State 2: 30% of companies are now automating 70% of their overall company transformations and concurrency.
State 3: About half of automation projects that fail do so because of incorrect process choice. Inadequate change management is another important factor.
State 4: About 10% to 20% of human work hours are spent on sluggish, repetitive computer tasks according to software testing and the Big Data group.
State 5: 98% of IT business leaders say that an automatic process is necessary to run business profit.
State 6: Estimated savings that companies will experience with robotic process automation by 2025 range between $ 5 trillion to $ 7 trillion.
State 7: The robot process automation industry will be valued at $ 3.1 billion by 2021.
RPA: Fast Tracking Digital Transformation
RPA is taken to automate resource-intensive, high-volume and time-consuming processes. The RPA is the first step in automation and the simplest step in the journey towards digital transformation. Let us see how RPA is really the first step in digital transformation and the most important step of automation:
- Using RPA bots remove duplication of efforts in working on the same service request received through different channels such as web forms, telephone calls, apps, etc. and send instant customer acknowledgements.
- Automated pull in data from various legacy systems for financial reporting across the board by RPA bots, improving the productivity of the accounting team.
- Screen applications by auto-filter interview applications, auto-review candidates, and RPA bots, which are high -volume, tedious, and time consuming tasks involved in the process of hiring an employee. Auto-process candidate notifications on all milestones.
- Automate repetitive service desk activities and provide users with the ability to self-serve common requests via RPA bots. Support users and support key processes involved in administration. Speed up execution processes and flag exceptions to facilitate human agents to take further action.
- Use RPA Bots for outer and internal business-related services related to daily activities, such as travel and weather sites related to business travel plans, and improvement in productivity and efficiency etc. Integrate online services into your web portal for easy, safe and secure access through proper handshakes with company IT rules.
RPA Implementation Key Points
Security Risks:
Implementing a RPA solution means to grant access to all your legacy systems.
Correct Processes for Automation:
Process has to be stable, mature, optimized. Rule based, repetitive and usually high volume.
Employee Resistance: Bots will steal human jobs, goes the common narrative.
- Insignificant as stand-alone solution:
RPA is part of a comprehensive technology strategy.
Robotic Process Automation with Artificial Intelligence
Robotic process automation, which comes with the benefit of ROI and relatively easy implementation, has prompted more and more organizations in industry sectors to implement and test the capabilities offered by RPA technology. RPA’s technology is applied primarily to repetitive activities and back-end processes with high volume and frequency, but complexity and process are becoming more and more adaptive, organizations are not only looking for automation, Employees are searching for bots because they are combined as assistants. AI and natural language processing can become smart assistants for them. With the integration of cognitive technologies such as artificial intelligence, machine learning, bots are now expected to handle complex transactions dependent on human expertise and intervention. Organizations are looking for bots with machine learning capabilities to enable continuous learning, thus improving smarter decision making and process efficiency.
RPA should be an integral part of digital change strategy. One way to make and deploy bots to cut manual labor to the RPA is just half the story. Instead, businesses should use RPA to restructure CoEs, drive business processes, and redesign digital touch points to improve the customer experience.
Winklix Digital Transformation helps companies develop a weekly table for significant decisions and a strong digital value measurement system. We show them how to bring their business and tech sites like tech consultants together and lead the change from the top, but how to imbue them with the responsibility of each level.
